New York
Marketing Outreach Representative
RN Care Manager
Community Resource Coordinator
Marketing Outreach Representative
The Outreach Representative will be responsible for following up on sales leads and information requests for potential participants; assisting potential members in the application process and arranging for and conducting community outreach activities.
Responsibilities include, but are not limited to:
- Providing information and answers to all questions from potential members regarding benefits, rights and responsibilities and plan operations;
- Identifying and organizing community outreach activities to spread awareness of coverage options;
- Meeting and reviewing monthly sales-related goals and objectives;
- Employing lead generation and follow up according to company standards;
- Self-reporting on any potential violations of federal, state or company regulations and guidelines.
This is an outside sales position requiring up to 90% local travel in the community and provider areas. Must have a valid driver’s license and reliable transportation. Candidates with a valid Accident and Health License preferred. Experience with Medicare and/or Medicaid community-based programs is a plus. Bi-lingual applicants are encouraged to apply.
RN Care Manager
In this unique position, the Nurse Care Manager will meet directly with members, their families and providers in office or home settings to formulate a care plan that best meets the member’s needs. The nurse will facilitate, integrate and monitor all facets of the care plan in order to provide necessary medical and supportive services to achieve the highest quality outcome for the member.
The ideal candidate has strong clinical and assessment skills, problem solving skills, and is a highly organized self starter. Must be a Registered Nurse licensed in New York and possess a valid driver’s license. Knowledge of Medicare and Medicaid programs a plus. Combined 5 years experience working in home care, hospital and/or skilled nursing settings. Bi-lingual candidates (Spanish) encouraged to apply.
Community Resource Coordinator (CRC)
In this position, the CRC will work directly with members, his/her family & caregiver, RN Case Managers, providers and community service organizations to ensure that members have access to a broad range of supportive services needed to promote optimal functioning and quality of life. The CRC will educate the member regarding plan benefits, identify and arrange needed social and health support services and follow up with the member on an ongoing basis.
The ideal candidate has extensive knowledge and experience in collaborating with community organizations, social services and public resources; outstanding communication skills; is a self-starter with a high level of accountability and responsibility for outcome of care. This candidate must possess competent computer skills. Bi-lingual candidates (Spanish and Russian) are encouraged to apply.
Last modified: 08/17/2010