Contact Us

Senior Whole Health Plus of NY HMO
200 South Pearl Street
Albany NY, 12202

Member Services: 1-866-211-1777
TTY users should call: 1-866-404-9507

Main Business Phone: 1-518-472-5200
Main Business Fax: 1-518-426-4717
Clinical Fax (confidential): 1-518-426-4365

Enrollment/Marketing: 1-888-335-7199 (toll free)
Enrollment/Marketing: 1-518-472-5214

Member Services
Our hours of operation are weekdays, Monday through Friday, from 8AM to 8PM, and also on Saturdays
and Sundays from November 15th to March 1st. Someone is available, however, 24-hours a day, if
assistance is needed. Interpreter services are available upon request.