• Contact

Contact Us

Have a question? We're always happy to help. Give us a call.

Member Services:

Massachusetts:
1-888-794-7268 (TTY 711)
8 a.m. to 8 p.m., 7 days a week

New York:
1-877-353-0185 (TTY 711)
Monday through Friday, 8 a.m. to 8 p.m. (from October 1-March 31, 7 days a week)

SWH Whole Health FIDA Plan:
1-844-861-FIDA (3432) (TTY 711)
8 a.m. to 8 p.m., 7 days a week

Interpreter services and alternate format materials are available upon request.


Provider Relations:

Massachusetts:
1-617-494-5353

New York:
1-877-353-9819


Senior Whole Health of Massachusetts Corporate Offices:

Senior Whole Health
58 Charles Street
Cambridge, MA 02141

Main Phone:
1-617-494-5353

Fax:
1-617-494-5599

Clinical Fax:
1-617-494-5554

Senior Whole Health of New York Corporate Offices:

Senior Whole Health
15 Metro Tech Center, 11th Floor
Brooklyn, NY 11201

Main Phone:
1-877-353-0185

Clinical Fax:
1-855-818-4871