Contact Massachusetts

Senior Whole Health (SWH) HMO SNP

58 Charles Street
Cambridge, MA 02141

Main Phone: 1-617-494-5353
Fax: 1-617-494-5599
Clinical Fax: 1-617-494-5554


Enrollment/Marketing

We are open from 8 A.M. - 8 P.M., seven (7) days a week.

1-888-566-3526 Toll Free
TTY/TDD 711


Member Services

We are open from 8 A.M. - 8 P.M., seven (7) days a week. Interpreter services are available upon request.

A Senior Whole Health Nurse Care Manager is available 24/7 to members.

1-888-794-7268 Toll Free
TTY/TDD 711


Provider Services & ASAP Information

Clinical fax (confidential): 1-617-494-5554
Provider fax: 1-617-551-4185
Toll free calls related to member care: 1-888-794-7268
Member eligibility: 1-855-838-8002
Business calls (contracts, billing, etc.): 1-855-838-7999
Claims inquiry: 1-855-838-8002

 

Last Updated 03/20/2014