How can I join?
Call the New York Enrollment Broker:
1-855-600-FIDA (Toll-free)
TTY/TDD 1-888-329-1541
Participant Services:
1-844-861-FIDA (3432), TTY/TDD: 711

Our Model of Care: IDT

Interdisciplinary Team (IDT) is a person-centered team of people you choose to help with making decisions in your care. We work with you, your Doctors, Specialists, Home Health Aide, Home and Community based services and family members to help you get the special care and services you need, where you live. We help by coordinating it all with you and for you.

Your IDT may include:
  • You!
  • Your designee/family
  • Your Primary Care Provider (PCP)
  • Your home health aide
  • The RN who completed your clinical assessment
  • Your Behavioral Health Professional if there is one
  • Your SWH Whole Health FIDA Plan Care Manager
  • Your nursing facility representative if you are receiving nursing facility care
  • Other medical providers as requested by you
Your Interdisciplinary Team (IDT) is person-centered, which means the team is built on your specific preferences and needs. Your Interdisciplinary Team (IDT) will deliver services with transparency, individualization, accessibility, respect, linguistic and cultural competency, and dignity.

A Person-Centered Service Plan (PCSP)

How does the plan work?

Our team works with you and your Doctors, Specialists, Home Health Aide, home and community or facility based Long-term services and supports (LTSS) — along with family members or caregivers — to help you get the special care and services you need, where you live. SWH Whole Health FIDA Plan is here to help you and your caregiver. We are part of your team.

SWH Whole Health FIDA Plan is a managed care plan that combines and coordinates all of your services. With SWH Whole Health FIDA Plan you use only one card to get all the care that you need. FIDA is like combining your Medicare Advantage plan/Original Medicare, Medicare Part D and Medicaid Prescription Drug Plan, Medicaid Managed Long Term Care Plan, and your regular Medicaid card into one plan. And, we help coordinate all your services with you and for you.

All of these services are now covered by SWH Whole Health FIDA Plan. Your SWH Whole Health FIDA Plan Care Team will work with you to coordinate all of your care with you and for you.

Last Updated 01/07/2015
H8851_2015_099 Approved 12/18/2014