How can I join?
Call the New York Enrollment Broker:
1-855-600-FIDA (Toll-free)
TTY/TDD 1-888-329-1541
Participant Services:
1-844-861-FIDA (3432), TTY/TDD: 711

Participant Handbook

2018  |  2019

Your SWH Whole Health FIDA Plan Participant Handbook tells you about the benefits and services we cover.

Keep this handbook with the SWH Whole Health FIDA Plan Summary of Benefits

2018

2018 Participant Handbook

Download the SWH Whole Health FIDA Plan 2018 Participant Handbook in ENGLISH (PDF).

Download the SWH Whole Health FIDA Plan 2018 Participant Handbook in SPANISH (PDF).

Download the SWH Whole Health FIDA Plan 2018 Participant Handbook in CHINESE (PDF).

2018 Multi-Language Interpreter Services Insert & Notice of Non-Discrimination

We have free interpreter services to answer any questions you may have about our health or drug plan. Someone who speaks your language can help you. This is a free service. All published materials are available in alternate formats. To obtain or to get an interpreter, just call us at 1-844-861-FIDA (3432), TTY/TDD 711. We are open from 8 a.m. - 8 p.m., seven (7) days a week.

Download the 2018 Multi-Language Interpreter Services Insert (PDF).

Download the 2018 Notice of Non-Discrimination (PDF) in ENGLISH.

Download the 2018 Notice of Non-Discrimination (PDF) in SPANISH.

Download the 2018 Notice of Non-Discrimination (PDF) in CHINESE.


2019

2019 Participant Handbook

Download the SWH Whole Health FIDA Plan 2019 Participant Handbook (PDF) in ENGLISH.

Download the SWH Whole Health FIDA Plan 2019 Participant Handbook (PDF) in SPANISH. 

Annual Notice of Changes for 2019

Download the SWH Whole Health FIDA Plan Annual Notice of Changes for 2019 (PDF) in ENGLISH.

Download the SWH Whole Health FIDA Plan Annual Notice of Changes for 2019 (PDF) in SPANISH.

2019 Multi-Language Interpreter Services Insert & Notice of Non-Discrimination

We have free interpreter services to answer any questions you may have about our health or drug plan. Someone who speaks your language can help you. This is a free service. All published materials are available in alternate formats. To obtain or to get an interpreter, just call us at 1-844-861-FIDA (3432), TTY/TDD 711. We are open from 8 a.m. - 8 p.m., seven (7) days a week.

Download the 2019 Multi-Language Interpreter Services Insert (PDF).

Download the 2019 Notice of Non-Discrimination (PDF) in ENGLISH.

Download the 2019 Notice of Non-Discrimination (PDF) in SPANISH.


Last Updated 10/11/2018
H8851_2015_099 Approved 12/18/2014